Register or Log In to Alexander Casino

Opening an account at Alexander Casino takes under five minutes. The registration form asks for a small set of details: your email address, a password, your full name, date of birth, residential address and preferred currency. That is all that is required at sign-up — there are no lengthy questionnaires, no immediate document uploads and no waiting period before you can make your first deposit. Once your email address is confirmed via the verification link we send immediately after registration, your account is active and ready to use.

The welcome bonus of 100% up to €100 plus 100 free spins on Treasure of Alexander activates automatically on your first deposit of at least €20. No bonus code is needed. If you are registering with the intention of claiming the welcome offer, simply complete the sign-up process and proceed to the cashier — the bonus will be credited to your account without any additional steps on your part.

A few registration rules to be aware of before you begin. Alexander Casino allows one account per person, per household and per IP address. Creating multiple accounts to claim the welcome bonus more than once is a breach of our terms and conditions and will result in all associated accounts being closed and any bonus funds cancelled. If someone at your address already has an account, contact our support team before registering to confirm your eligibility. This policy exists to protect the integrity of our promotional system for all players, and we apply it consistently.

All information provided at registration must be accurate and match the identity documents you will later submit for verification. Discrepancies between your account details and your KYC documents are the most common reason for withdrawal delays. Entering your full legal name, correct date of birth and current address from the start eliminates this risk entirely and ensures your first withdrawal request is processed without complications.

Once your account is set up, logging in is straightforward. The login button sits in the top right corner of every page on the desktop site. On mobile, it is accessible from the main navigation menu. Enter your registered email address and password, confirm, and you are taken directly to your account dashboard where your real-money balance, active bonuses, recent transaction history and VIP status are all visible at a glance.

Alexander Casino does not currently offer two-factor authentication, but all connections are secured by SSL encryption, meaning your credentials are fully protected in transit between your browser and our servers. As a standard security practice, use a password that is unique to Alexander Casino and not shared with other accounts. A strong password combines uppercase and lowercase letters, numbers and at least one special character. You can update your password at any time from the Security section of your account settings.

Forgot your password?

If you cannot log in because you have forgotten your password, click the "Forgot password?" link on the login screen. Enter the email address associated with your account and we will send a reset link within a few minutes. The link is valid for 24 hours. If the email does not arrive, check your spam folder first — automated emails from casino platforms are sometimes filtered. If the issue persists, our live chat support can verify your identity manually and assist with account recovery in real time.

For players who access the platform regularly from the same device, saving your login credentials in your browser's password manager is a secure and convenient option. On mobile, adding Alexander Casino to your home screen creates a direct shortcut that opens the site in full-screen mode — the closest experience to a native app without any download required. The session stays active between visits if you do not explicitly log out, so returning to your account from a trusted personal device is instant.

Identity verification at Alexander Casino is a one-time process carried out before your first withdrawal is released. It is handled by ShuftiPro, a specialist KYC provider trusted by regulated operators across the industry. The process is straightforward: you submit scans or clear photographs of two documents — a government-issued identity document and a proof of address — and ShuftiPro verifies them against your account details. Once approved, the verification remains valid permanently and you will never be asked to repeat it unless your personal details change.

For the identity document, Alexander Casino accepts a valid national identity card, passport or driving licence. For proof of address, a utility bill, bank statement or tax document dated within the last three months is sufficient. Documents must show your full name, address and the date of issue clearly. Photographs taken on a smartphone are perfectly acceptable provided the image is sharp, well-lit and shows all four corners of the document without cropping. Blurry or partially obscured submissions are the most common cause of verification delays.

Depending on the payment method used, you may also be asked to verify ownership of your deposit method — for example, by submitting a partial screenshot of a bank statement showing your name and the last four digits of the card used. This step protects your account against unauthorised use of payment instruments and is standard practice across regulated platforms.

The verification process is typically completed within 24 hours on business days, and many submissions are approved considerably faster. You will receive an email confirmation as soon as your account is verified. The practical recommendation is to submit your documents promptly after registration — ideally before or immediately after your first deposit. That way, when you are ready to make your first withdrawal, there is no waiting period and the funds reach you as quickly as our payment processing allows.

If you have any questions about the verification process or want to check the status of a submitted document, our support team is available 24 hours a day via live chat. Agents can access your verification status in real time and tell you exactly what, if anything, is still required. One last practical note: if you are planning to withdraw via cryptocurrency, completing KYC early is especially worthwhile. Crypto withdrawals at Alexander Casino are processed in under two hours once verification is in place — so the sooner you complete it, the sooner you can take full advantage of the fastest payout route available on the platform. Create Your Account